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Carer Support

Barwon Health Carer Support is committed to supporting and maintaining the quality of life of carers and those for whom they care, providing a range of free services to support unpaid family carers living across the Barwon South West region of Victoria. Our team works closely with carers to assist them in their caring journey and to support their physical and emotional wellbeing. Every caring journey is unique and the supports we provide are based on the individual needs and circumstances of each carer.

We are funded by the Victorian Government (Support for Carers Program) and Australian Government (Carer Gateway and Commonwealth Home Support Program) to provide flexible support options to carers in our region. Barwon Health’s delivery of Carer Gateway services is in partnership with Merri Health. 

Our Services

  • Needs assessment and planning
  • In-person or phone-based counselling
  • Peer support groups
  • Coaching
  • Information regarding local services
  • Referrals to other service types
  • Direct respite
  • Education
  • Assistance to navigate Services
  • Online information, carer forums, self-guided coaching and practical skills courses go to Carer Gateway at

Support for Young Carers

Do you know a young person who provides ongoing care and support to a family member who is elderly, has a disability or mental illness? Our young carer program provides support to people under 25 years of age. Young carers participate in outings such as horse riding, camps and creative activities.

Carer Gateway can also assist young carers with practical support to help them stay in school or train to improve career prospects.

Call us on 4215 7600 to refer a young carer.

Last Modified: Tuesday, 28 May 2024

Contact Us

Barwon Health Carer Support Team
Monday - Friday, 8.30am - 5.00pm
Ph: (03) 4215 7600
[email protected] 

Carer Gateway 
Provides a 24/7service for carers needing to access in-home respite in the event of an emergency.
Ph: 1800 422 737

In an emergency, call 000.

Let's Connect

Join our private Facebook community group for unpaid carers within the Barwon region. Find out about important news for carers, as well as carer-specific programs, supports, services and events in a more timely manner. 
Join Group

Telephone Assistance Services

The Translating and Interpreting Service (TIS National) 
Provides access to phone and on-site interpreting services in over 150 languages. 
Ph: 131 450

National Relay Service (NRS)
A call through the NRS lets you communicate with a hearing person who is using a phone even if you can't hear or don't use your voice.
Ph: 1800 555 727