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Visitor information

Our patients are vulnerable and we want to reduce the risk of them contracting COVID-19 from visitors. Please follow the restrictions to keep everyone safe.

All visitors MUST wear a mask at all times and it is not to be removed at the bedside. Visitors who do not abide by our visitor restrictions will be asked to leave.

Please do not visit if you have symptoms and we strongly recommend you do a Rapid Antigen Test (RAT) before visiting a loved one.

We request all visitors:

  • Do not visit if COVID-19 positive, have COVID-19 symptoms or are a close contact.
  • Wear a supplied face mask at all times and do not eat or drink at a patient’s bedside.
  • Maintain 1.5m social distancing.
  • Perform hand hygiene.

Visiting University Hospital Geelong Wards & McKellar Inpatient Rehabilitation Centre

  • Visiting hours are between 10am and 8pm.
  • TWO visitors at a time per person.
    Note: Children under 16 cannot visit in the Special care nursery. Children under the age of 16 may only visit these areas for compassionate reasons, but must have Bed Manager or After Hours Manager approval in consultation with the relevant Nurse Unit Manager.

  • Visitors cannot attend if they display either COVID-19 symptoms or are a CLOSE CONTACT of a COVID-19 positive case.

  • A COVID-19 close contact may only visit for compassionate grounds. Visitors who are COVID-19 positive may visit in extenuating circumstances (e.g. end-of-life of a loved one, birth partner); however, the visit must be discussed with the nurse in charge prior to arrival.

  • COVID-positive visitors and visitors to COVID-positive patients are only permitted under very rare circumstances and this should be discussed with the relevant Nurse Unit Manager.

  • Exceptions may be granted on a case-by-case basis for end-of-life-care, in consultation with the relevant Nurse Unit Manager or After Hours Hospital Manager.

Other Area Specific Visitor Guidance

Children's Ward & Special Care Nursery

Children's Ward
TWO visitors at a time per person. (Parents are not counted as a visitor).

All parents/guardians/visitors must adhere to mask wearing and not eat or drink at the bedside to avoid having to remove their mask.


Special Care Nursery
TWO visitors at a time per infant. All parents/guardians/visitors must adhere to mask wearing and not eat or drink at the bedside to avoid having to remove their mask.

Maternity

Birth Suite

One primary support person for birth, plus one other support person.

All support persons in Birth Suite must wear the provided mask.

A support person may accompany the birthing mother to theatre, but must wear the supplied mask and comply with all Barwon Health requirements.

Maternity Ward

TWO visitors at a time per person. (Parents not counted as a visitor). All visitors must adhere to mask wearing and not eat or drink at the bedside to avoid having to remove their mask.

Emergency Department

• ED consumers are permitted to be accompanied by ONE support person at a time where required. The support person must wear an N95 mask at all times.

• All children who are patients may be accompanied by TWO parents/carers.

Aged Care

There are no limits on time, number, or age of visitors to aged care. If there is an outbreak of COVID-19 within the facility, this may be subject to change to protect the vulnerable residents.

Each visitor must return a negative RAT and sign-in prior to access.

Designated ‘Partners in Care’ are able to visit residents during outbreaks.

A COVID-19 close contact may only visit for compassionate grounds. Visitors who are COVID-19 positive may visit in extenuating circumstances (e.g. end-of-life of a loved one); however, the visit must be discussed with the Facility Manager or Co-Director of Aged Care.

COVID-19 positive visitors or ‘partners in care’ entering during an outbreak will be met at the main entrance and placed in appropriate PPE. They will then be escorted through the building to visit their relative. They must follow all directions from Barwon Health staff.

Food and drink can only be consumed by visitors in a resident’s room (if no other residents are present) or in outdoor areas.

 

Patient deliveries to University Hospital Geelong

  • Flowers and gifts can be delivered to patients.
  • COVID-positive patients cannot receive flowers or gifts directly (aged care residents are exempt).

Thank you for helping to keep our patients and staff safe.

People seeking healthcare are not considered visitors and should not be denied access to healthcare for any reason.

Last Modified: Thursday, 14 December 2023

Contact Us

(03) 4215 0000

Related Links

COVID-19 Vaccinations