My healthcare rights
What are my rights as a patient?
The Australian Charter of Healthcare Rights describes what consumers, or someone they care for, can expect when receiving health care.
These rights apply to all people in all places where health care is provided in Australia. This includes public and private hospitals, day procedure services, general practice and other community health services.
All members of our community who access services through Barwon Health will be afforded their healthcare rights.
- Download the Healthcare Rights PDF.
- Download the Healthcare Rights (Easy English) PDF.
- Download the Aboriginal and Torres Strait Islander Healthcare Rights PDF.
If you do not feel you were afforded your healthcare rights, when you, or someone close to you, was a patient, you are welcome to contact our Consumer Liaison Office. Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call (03) 4215 1251 or register your experience here.
Access the Australian Charter of Healthcare Rights in Braille
A Braille version of the Australian Charter of Healthcare Rights can be accessed by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.
Access the Australian Charter of Healthcare Rights for people with Cognitive Impairment
- Charter of Healthcare Rights - Cognitive Impairment
- About Healthcare Rights for people with Cognitive Impairment
Access the Australian Charter of Healthcare Rights – LGBTIQA+
Access the Australian Charter of Healthcare Rights in languages other than English
The translated resources on this page are all in the standard A4 format.
Advocacy contacts for Barwon South West Area
Please click here to download a list of advocacy contacts for the Barwon South West Region.
Last Modified: Wednesday, 02 October 2024