Legal services and advocacy
Is there anyone else external to Barwon Health that I can complain to?
We take complaints seriously and aim to resolve them quickly and fairly. If you still have an unresolved complaint, there are other options. You can contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial.
To lodge a complaint with the HCC:
- Fill out a complaint form online at hcc.vic.gov.au or
- Phone 1300 582 113 between 9am and 5pm, Monday to Friday to discuss your complaint.
In addition to the HCC, there are a range of other services and supports available in this list:
Safeguards and protections
Last Modified: Tuesday, 12 September 2023